Terms of Service

Last updated 15 September 2026.

These terms govern services and products supplied by Kaufman Holdings LLC, a Mississippi limited liability company (“we”, “us”). By engaging us or buying a product, you agree to them.

1. What we supply

We supply two things. Custom work, meaning AI agents, automations and related software built to a scope agreed in writing. And finished digital products, meaning files such as spreadsheets and documents sold as a download.

2. Quotes and scope

Custom work is quoted in writing at a fixed price against a defined scope, including what is not included and a delivery date. Work begins only after you approve that quote. Anything outside the agreed scope is a change, and a change is quoted and approved separately before it is built.

3. Payment

Custom work is normally invoiced as a deposit on acceptance and the balance on delivery, as stated in your quote. Digital products are paid in full at checkout. Prices are in US dollars. Applicable sales tax is added where we are required to collect it, or is collected and remitted by the marketplace through which you buy.

4. Delivery

Digital products are delivered immediately on payment as a download. Custom work is delivered by the date in your quote, together with written documentation and a walkthrough. If we are going to miss a date, we tell you before the date, not after it.

5. Your responsibilities

You are responsible for the accuracy of information and access you give us, for holding any licence or permission your business requires, and for reviewing what we deliver before you rely on it commercially.

6. Ownership

On full payment, you own the custom deliverables built specifically for you, and you may use, modify and keep them. We retain ownership of our own pre-existing tools, libraries and general know-how, and of any finished product sold as a download. A product sold as a download is licensed to one business for internal use, may be adapted for that use, and may not be resold or redistributed.

7. AI disclosure

We use AI tools extensively in our production. Where a product or deliverable was substantially produced with AI assistance, we say so on the product itself. We test what we ship, and we do not represent AI output as professional advice.

8. What we do not provide

Nothing we supply is legal, tax, accounting, insurance, medical, engineering or safety advice, and it must not be relied on as a substitute for a qualified professional or for the codes, standards and regulations that apply to your business. We do not provide inspection certifications, engineering approvals or safety-critical determinations. Our tools perform arithmetic and automate tasks; the business judgement stays yours.

9. No guarantee of business outcomes

We do not guarantee revenue, savings, rankings, win rates or any other business result. Where we describe what a tool does, we describe its function, not a promised outcome.

10. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to any engagement or product is limited to the amount you paid us for that engagement or product. We are not liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Confidentiality

We keep your business information confidential and use it only to do the work you engaged us for. We do not sell it, and we do not use your confidential material to build products for other clients.

12. Termination

Either of us may end an engagement in writing. If you end it, you pay for work completed to that point. If we end it without cause, we refund any amount paid for work not completed. A monthly care plan may be cancelled at any time and stops at the end of the period already paid for.

13. Governing law

These terms are governed by the laws of the State of Mississippi, without regard to its conflict of laws rules. Disputes are subject to the courts of that state.

14. Changes

We may update these terms. The version in force for your engagement is the version published when your quote was accepted or your purchase was made.

15. Contact

Kaufman Holdings LLC
Email stuart@kaufmanholdingsllc.com
Phone (903) 309-1609